Terms & Conditions

The following are our Terms and Conditions and we urge you to go through them thoroughly before you make a booking with us. We request you to use our website or its content only when you completely agree with our Terms and Conditions to avoid further miscommunications.

However, if you partly or wholly do not agree to our Terms and Conditions, we request you refrain from using our website or its content.

Acceptance

By using our website or its content, you accept the Terms and Conditions laid down for our website and comply with the same. After using our website for your travel bookings, you're bound by these Terms and Conditions.

Changes to our Terms and Conditions

Travelocenter.com reserves the right to amend, alter, update, revise, or delete a part or whole of the Terms and Conditions without any prior notice at any time. We are not liable to notify anyone of any changes we make to our Terms and Conditions.

If you're continuing to use our website, it indicates your acceptance of the revised changes to our Terms and Conditions. Hence, we urge you to go through our terms and conditions page as and when you use our website.

Use of the Website

Eligibility

You must be 18 years old or above to use our website for travel booking or purchases. By using our website, you confirm our age requirement and comply with the same. If you've found otherwise, you have to face legal complications.

Account Creation

You must provide accurate, genuine, and complete information to create an account on our website to make travel bookings. Also, your personal information must be up-to-date to avoid any further complications. You're responsible for maintaining the confidentiality of your account credentials and other activities related to your account on our website.

You can use our website to book or manage travel booking or purchase on others' behalf. However, you will be solely responsible for everything related to the same.

Prohibited Activities

We reserve complete rights to take legal action against a person or authority who uses our website for unlawful or anti-social purposes. Here are some of the prohibited activities that you must abstain from:

  • It would be best if you abstained from introducing harmful elements like viruses, trojan horses, worms, logic bombs, or other malicious technologies to damage our website.
  • You must abstain from gaining unauthorized access to, interfering with, damaging, or disrupting any parts of our website, the server on which the website is stored, or any server, computer, or database connected to our website.
  • You must abstain from attacking our website via a denial-of-service attack or a distributed denial-of-service attack.
  • It would be best if you abstained from using our website for activities that violate any applicable federal, state, local, or international law or regulation.
  • You cannot exploit or harm minors by providing them access to inappropriate content, etc.
  • You cannot have the right to change or modify the contents of our website.
  • You cannot disable, overburden, damage, or impair our website.
  • You cannot use any robot, spider, or similar automatic technologies to access the website for legal or illegal purposes. The act will be considered illegal and a breach of the company's terms and conditions.
  • You have no right to use any device, software, or routine that interferes with the functioning of the website.
  • You cannot copy our website or its contents.
  • You cannot misuse our website and its contents for illegal or anti-social activities.
  • You cannot have the right to transmit or procure the sending of any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar things.
  • You are not allowed to impersonate the company or any of its employees either via phone call, email, or in person.

Content

User-Generated Content

If, at any point, while using our website, we allow you to post or submit content, you must stick to the Terms and Conditions to post relevant content. If any content you post is found to be violating the website's Terms and Conditions or any applicable laws, we reserve the right to remove or modify it at any time.

Intellectual Property

Every content on the website, including images, logos, texts, and trademarks, belongs to Travelocenter.com and its licensors. These are protected by copyright and other intellectual property rights. You must refrain from using, reproducing, copying, or distributing the website's content.

Booking and Payment

Booking Confirmation

Your booking confirmation, pricing details, and availability are subject to change until Travelocenter.com confirms the booking.

Payment

All payments towards your travel bookings must be made according to the website's payment policy. We reserve the right to cancel your bookings in case of non-payment or delayed payment.

Cancellation and Refund Policy

The following are the Cancellation and Refund Policies of Travelocenter.com:

Booking Cancellation
  • You may request to cancel your booking at any time, subject to the terms and conditions in this policy.
  • You must submit cancellation requests via mobile application, website, or customer support.
  • Cancellation fees and refund eligibility may vary according to the type of travel service and other factors.
Refund Eligibility
  • Refund Eligibility is subject to the terms and conditions of the individual service providers, like flights, hotels, etc.
  • Some bookings may be non-refundable or are applicable for a partial refund, as per the service provider's terms.
  • You must review the cancellation and refund policies of specific service providers before making bookings.
Cancellation Fees
  • You will have to bear extra cancellation charges, service charges, or administrative fees from different service providers.
  • Cancellation fees will be deducted from the refund amount automatically.
Refund Process
  • Once we receive your cancellation request, we will coordinate with the relevant service providers and process your refund as soon as possible.
  • Acceptance of cancellation doesn't mean you're eligible for a refund. We will notify you regarding the refund after confirmation.
  • Refund will be processed to your original payment method within 1-7 working days after confirmation.
Modification of Booking
  • You can modify your booking according to the service provider's terms and policies.
  • However, you will have to pay the modification fees and fare differences, if any, while making modifications to your booking.

Disclaimers and Limitations of Liability

No Warranty

We provide no claims, guarantees, or warranties regarding our website or its contents.

Limitation of Liability

We are not liable for any direct, indirect, special, consequential, incidental, or punitive damages arising due to the usage of our website or consumption of its contents.

Third-Party Links

We acknowledge the fact that our website may have third-party links; however, we're not associated with those websites. Our Terms and Conditions are not applicable to third-party websites.

If you're making any purchases or consuming the content of Third-Party websites, we urge you to go through their Terms and Conditions. We are not responsible for any adverse consequences that may or may not occur due to the usage of the third-party services or their content.

Termination

We are the sole proprietors of this website, and we reserve the absolute right to terminate your access to our website at any time for any reason without prior notice, especially when found indulging in prohibitory activities.